Terms & Conditions

Delivery Most orders are dispatched within 5-7 working days of receiving the order. We make every effort to deliver goods to you as rapidly as possible, however if the item is out of stock or is going to be delayed in any way then we will contact you via email with the option to cancel if you would rather not wait.

Standard Delivery within mainland UK is charged at £4.95 per delivery address. Express Delivery within mainland UK is £8.95 per delivery address and will be delivered within 2 working days of your order using a courier service or Royal Mail special delivery. Please note that the cut off time for this service is 1pm and any orders placed after this time will be deferred until the following business day.

Last orders for Christmas delivery - 19th December 2009.

For quotes on delivery within the rest of Europe and outside of Europe - please contact us. Occasionally an exceptionally heavy item will incur a greater delivery charge and a note of this will be made within the product description.

Data Protection From time to time we may contact you by email with promotions or offers on our products, if you prefer not to receive this information please notify us at info@sageinspiredbylife.co.uk We will never disclose your details to a third party.

Pricing Policy Every item is described as accurately as possible. If a pricing error occurs for a reason beyond our reasonable control e.g. alterations to the rate of value added tax, we will advise you accordingly.

Registered Address Sage, inspired by Life, 214 Gloucester Road, Bishopston, Bristol BS7 8NU

Description of Goods All images, specifications and advertising on our site are all for the sole purpose of giving an approximate description of the goods. More detailed information is available by contacting us directly.

Returns & Cancellation Policy It shall be the responsibility of the customer to insure products against all risks from the time of delivery. You may cancel your purchase of goods by notifying us by email within 2 days of placing your order. In such cases a full refund will be made to your Credit / Debit Card. You may cancel your purchase of goods within 14 days of receipt of goods by notifying us by email: info@sageinspiredbylife.co.uk you must then return the goods to our registered address securely and in the original packaging and at your own expense within a maximum of a further 14 days. Please note: if you fail to take reasonable care of the goods we reserve the right not to accept their return. Sage, inspired by Life will refund your purchase price to you in full within 30 days of the receipt of your returned goods. Please note proof of postage is not proof of delivery, and we recommend returning high-value items using registered post. You should notify us of receipt of faulty goods within two days of receipt and return them to us directly.

Time limitation for notification of claims Damage in transit: If the goods arrive in a damaged condition you must make a note on the carrier's delivery note (where applicable) and it will be your responsibility to inform us of the damage within 2 days of delivery.

Shortages Where applicable it is your responsibility to sign for the correct number of packages as shown on the carrier's delivery note and it will be your responsibility to notify us of any shortages within 2 days from delivery.

Incorrect goods It is your responsibility to notify us of any incorrect goods supplied within 2 days from delivery.

Non-Deliveries We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date.

Liability We shall not be liable for indirect or consequential loss or any loss to the customer arising from third party claims.

Distance Selling Regulations Under the Distance Selling Regulations you have a right to cancel your order for any item purchased on this website, for a full refund. This does not apply to items personalised or made to your specification.